TRSA’s 35th Annual Roger F. Cocivera Production Management Institute (PMI), continuing its rich history of enhancing the professionalism of laundry production managers, is scheduled for Aug. 10-14 at the University of Maryland.
PMI equips attendees with essential tools for successful and efficient linen, uniform and facility services plant operations through interactive, classroom-style lectures, group exercises and presentations led by subject-matter experts. Session I topics include:
- Soil Sort & Wash Aisle Equipment
- Wash Formula Troubleshooting
- Conditioning & Drying
- Finishing
- Packout
- Delivery & Routes
- Scheduling & Managing Workflow
- HR Fundamentals, including Recruitment & Retention
- Inventory Control
- Process of Developing Standard Operating Procedures (SOPs)
- How to Create a Quality-Assurance Manual
- Plant Tour Case Studies
- Customer Service
PMI is a two-part in-person program with sessions taking place one year apart. Between the two sessions, participants engage in self-paced, online modules covering topics such as human resources, communications, finance, time/project management and business ethics. In Session II, they receive four additional days of interactive instruction to further refine their production and laundry-specific management skills.
After completion of Session II, students will have the option to take the Certified Professional Laundry Manager (CPLM) certification test online, earning a designation that represents the baseline knowledge for all graduates.
PMI stands out for its collaborative approach, requiring participants to work together on real-world case studies. Additionally, visits to local state-of-the-art laundries are integrated into the curriculum.
The experience level of people who attend PMI ranges from first-time attendees to seasoned production teams. Matt Allen, production manager, CleanCare, Pittsburgh, said that, “I have been in the industry for 17-plus years, and it was nice to hear ideas from other people from the industry.” First-time attendee Jose Luis Castro Moronta, assistant plant manager, Falvey Linen Supply, Cranston, RI, was very satisfied with everything he learned during PMI. He added that, “This will help me a lot in my day-to-day work.”
Feedback from last year’s attendees highlights the value of study sessions with peers, engaging group exercises and the quality content delivered by subject-matter experts. “Talking with other managers to see how they do things and how I can take these ideas home has given me the confidence to implement new ideas in my plant,” said Layne Chavez, Northwest Health Care Linen, Bellingham, WA.
PMI runs concurrently with TRSA’s 60th Annual Ehrlich-Stempler Executive Management Institute (EMI), offering program participants unique networking opportunities during free time, meals and evening social events. Leaders in the linen, uniform and facility services industry come together to share information and build relationships.
The inclusive registration fee covers educational components, meals, lodging, and transportation to and from evening events. Visit www.trsa.org/pmi for more information and to register. Save $300 by registering before June 27.
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