“Improving Route Performance” is a sequence of three webinars initiated by the TRSA Industrial Services Committee. In each webinar there will be certain topics addressed that will be eye-opening; i.e., how can we all provide a better service, add services and products and make sure that our customers know what we all can offer. The three webinars are
- Uniforms
- Facility Services
- Route Efficiency
This third webinar, hosted on September 15, will focus on the more generic items to get a better profitability for Uniform/Linen Services accounts:
- Increasing efficiency per stop
- Preparations in the plant for truck loading
- Ergonomics in the truck / outside the truck
- Using Mobile Solutions (one-time data entry)
- RSR’s check-in process (how to increase route time versus data handling)
- Route Stop Analysis
- Travel Time / Service Time (Total time): route sequence optimizing
- Revenue / Time
- Trends in invoice adjustments
- Over-Use / Under-Use
- Training to RSR’s for limiting or avoiding adjustments
- Ride along experience (as management)
- Avoiding easy waiving of loss charges
